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Online Reputation Management Tools | Spark Reputation

With Spark Reputation, you've finally found the sales and marketing holy grail - a reputation marketing service providing quick wins with minimal time and energy, and a team of happy customers working as your best salespeople.

Take back hours of your day while still growing your business, because the first to dominate the review boards wins!

Watch How It Works

We’re living in “The Reputation Economy”

93%

of consumers look at online reviews before making a purchasing decision. Are your reviews helping…or hurting your business?

How to win
more business with Spark Reputation

Reviews have continued to be a boom for our online presence and business. We used to get a few clients a month from our website and we are now getting 4-5 client leads a week!

Thank you Spark Reputation, you’ve all been an incredible asset to our business.

Cale Beck, ESQ, Anderson Estate Law

  • Generate reviews automatically

    Review generation is automated and effortless, so you can continue focusing on what you do best!

  • Protect your reputation legally

    Isolate and control negative reviews while remaining FTC compliant, because one bad review can cost you dozens of customers.

  • Manage your reputation easily

    We monitor and aggregate your reviews from across the web and control the conversation using a single sign-on within our review management platform.

  • Promote reviews effortlessly

    Promote positive reviews on your SEO-optimized review microsite and across your social media platforms with our review management service!

How it Works

Spark Reputation is for you if…

  • You don’t want to lose potential customers over negative reviews (a single bad review can lose 30 customers or more!)
  • You want more customers consistently and affordably
  • You want to know your marketing budget is being used effectively
  • You’re investing money in any form of marketing (without a good reputation, you could actually be advertising for your competitor!)

Why Choose Spark Reputation?

We squeeze every ounce of marketing value out of every single review.

Imagine the power of a full-service marketing agency combined with the most comprehensive reputation marketing solution. We provide: turn-key service, coaching and consulting, training, and customer experience tips.

About Us
 

Industries We Serve

  • Automotive
  • Financial Services
  • Home Services
  • Construction
  • Hospitality
  • Insurance
  • Legal
  • Medical
  • Personal Services
  • Real Estate
  • Restaurants
  • Retail

These are most common industry types but if you don’t see yours listed here, please let us know! There’s a good chance your business can benefit from our amazing reputation marketing service!

  • We are thrilled we decided to go with Spark Reputation. We’ve been getting new jobs and the customers tell us it’s in part to our reviews! Reviews really do work! Spark Reputation is transforming the way we do business.
    Kevin Lucero, Magic Roofing

Watch Our On-Demand Webinar

This 10-minute webinar is a quick but thorough overview of the power of reviews and the many benefits of our Spark Reputation service. You can watch at your own convenience, and will quickly learn how you can transform your business with Reputation Marketing. For a live demo where you can get all your questions answered, choose "Request a Demo" at the top of the page!

FAQ’s

What EXACTLY does Spark Reputation do?

Our technology and service is complex and comprehensive, so you know you’re getting a lot of value…but the basics of it can be boiled down to this:

Your business has customers, and it wants more customers. Spark Reputation uses the power of your past and existing customers by getting their glowing reviews for you through our effective and automated system. 

We then use our system (again, automated!) to help you gain new customers through methods like posting these reviews onto social media platforms, onto your personal microsite, and more. Your business gets more exposure, more credibility, and more SEO power. Greater SEO power then amplifies your reach even further! We could keep going, but I’m sure you get the idea.

More reviews = a better online reputation = more customers through your door. Simple as that!

What is the process to get started?

First, you’ll visit our pricing page to see our 3 pricing options. 

If you already feel confident that our incredible solution is right for you, go ahead and click ‘Start Today’, enter your payment information, and you’ll receive an email link to begin your onboarding process from one of our friendly, expert team members!

If you have some more questions, we understand, we’d love to answer them! You’ll still need to go to the pricing page, and click the button that says ‘Get Free Consultation” under the pricing option that looks most interesting to you. Then, enter your contact information and we’ll set up a demo for you where you can see everything in action and have all of your questions answered! We feel confident you’ll see the value we can bring your business, but this is a no-obligation call. 

Is there a long term contract when I sign up with Spark Reputation?

No, we are a month-to-month service, and we believe that the power of our service speaks for itself. Reviews will only continue to be more and more vital so having a system that takes care of it all for you will be a key part of any business' marketing strategy far into the future. 

As with any type of marketing, however, nothing happens overnight. So we strongly suggest planning on giving our service a few months to really start showing you all it can do.

I already have a lot on my plate. What will I have to do to make Spark Reputation work for me?

The beauty of our service is that it takes virtually EVERYTHING off your plate when it comes to your reviews and reputation. Once you are onboarded, our team and our automated technologies go to work for you. Your only responsibility will be to respond to your reviews, particularly the negative ones. But to make this simple, we notify you when these reviews come in, and you can respond right from our platform! No need to check or log in to multiple sites every day. (And with our Boom Premium service, we will even respond to reviews on your behalf!)

What is the Onboarding process like?

We make it as simple and straightforward as possible, but we DO require some completed tasks from you at this beginning stage. A few connections to our platform and information specific to your business ensures our automations are working properly, allowing you to sit back and relax!  We are confident that if you are responsive, we can have you fully operational in less than 48 hours.

When will I start to see results?

When growing and improving your reviews and star rating, a number of factors come into play. Businesses that see many customers every day will have more opportunities for reviews than those with longer sales cycles and potentially higher priced services/offerings, since customers may be fewer and farther between. Because of this, time frames can’t be perfectly projected. But in both cases, every single review matters for your overall rating and the good news is that our system automates the review request process so you don't miss a single opportunity. Reviews will only be increasingly important for years to come so the sooner you start the better!

Will Spark Reputation work for my type of business?

Any business dealing with the public will benefit from our service, especially those looking to grow their business. From home services to medical services, restaurants to real estate, personal services and much, much more, If your business works with customers on a consistent basis, we would be a perfect fit. An effective review strategy lets you use the power of your customers to gain new customers, thereby growing your business. We can’t wait for you to see it in action! 

(Note: We are not an ecommerce product review company.)

What does it mean when you say Spark Reputation “monitors” my reviews?

This simply means that we keep you up to date with real-time notifications of new reviews. Whether it’s aggregating your reviews and ratings from over 650 review sites worldwide, live text or email notifications of newly submitted reviews, or custom reports of ratings and reviews from your most impactful review boards, we’ve got you covered all in one convenient dashboard. This way, you’re able to respond to reviews (positive or negative) quickly and efficiently!

Who owns my reviews?

You do! Many of our competitors require your reviews to “live” on their site. If you decide to leave their service, the reviews stay with them. We think this is wrong. You worked hard for your great reputation and you should own it. Should you opt to discontinue our service, you may request a copy of your reviews which we will provide in digital format (processing fee applies), including relevant data fields, photos and videos. You can then repurpose these reviews in a number of ways, such as your own reviews microsite or testimonial newsfeed.

What languages do you currently support?

We currently support 15 languages. English, German, Spanish, French, Hungarian, Italian, Dutch, Portugese, Russian, Greek, Polish, Romanian, Ukrainian, Chinese, and Japanese.

Is Spark Reputation HIPAA compliant?

We strive to stay up to date with the latest compliance across the board to ensure the safety of private information. HIPAA guidelines for patient confidentiality may look complex to the untrained eye. But, they all boil down to one essential point – not sharing personal information.

HIPAA and FTC guidelines and changes are scoured exhaustively.